Cookie Policy

1. What Are Cookies

A cookie is a short string of text that a website asks your browser to keep on your device. Sites use them to stay signed in, to remember what you already filled in, and to learn which pages people actually read.

Cookies cannot run programs, cannot carry viruses, and cannot open files that live elsewhere on your computer. Two broad kinds exist: session cookies, which disappear the moment you close the browser, and persistent cookies, which stay until they expire or you delete them.

2. Cookies We Use

Our own cookies fall into four groups:

• Essential cookies — these keep the site standing. They hold the state of an appointment request, protect forms from abuse, and let pages load in the right order. Turning them off breaks the booking form.
• Preference cookies — these recall choices such as language or whether a notice has already been dismissed, so you are not asked again on the next visit.
• Measurement cookies — these tell us which pages are read, how long visitors stay, and which search terms bring people here. The figures are rolled up across many visitors rather than tied to one person.
• Campaign cookies — these are only placed after you accept them, and they help us judge whether an advertisement brought a useful visit.

3. Third-Party Cookies

A handful of cookies are written by companies we rely on to run parts of the site. These typically include:

• Google Analytics — visits, pages read, and where traffic came from
• Google Ads — conversion tracking for paid campaigns
• Map and embedding providers — so a location or video can be shown without leaving the page

Those companies apply their own rules to what they collect and how long they keep it. We pick providers we trust, but we cannot speak for them, and you should read their notices if you want the full picture.

4. How to Control Cookies

You decide what non-essential cookies your device accepts. Three routes are open to you at any time:

• Consent banner — the first time you arrive, the banner lets you allow or refuse optional cookies before any of them are written.
• Browser controls — every mainstream browser can list, block, or remove cookies. Be aware that blocking the essential ones stops appointment forms from working.
• Industry opt-outs — the Network Advertising Initiative and the Digital Advertising Alliance each publish a free page where you can switch off interest-based advertising across participating companies.

5. Changes to This Policy

If we add a tool, drop a provider, or a regulator changes what we must disclose, this page is updated and the effective date at the top is moved forward. Nothing else about your past visits changes retroactively.

6. Contact Us

If anything here is unclear, or you would like confirmation of a specific cookie on your device, write to us and we will answer plainly.